Privacy Policy

Last updated: January 1, 2026

Accept Pays ("Accept Pays," "we," "us," or "our"), headquartered at 3101 N Central Ave, Phoenix, AZ 85012-2645, United States, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://acceptpays.com or use our payment services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

• Account & request information: name, email address, company name, and details about your product or business submitted through our request sign-up, order, billing, and marketing forms.
• Verification data: one-time passcodes (OTPs) used to verify your identity at login. OTPs are stored only in hashed form and expire shortly after issuance.
• Transaction information: details necessary to send, receive, and record payments.
• Communications: messages you send to support@acceptpays.com or through our contact forms.
• Messaging consent: your opt-in choices for billing and marketing text messages, including the date, time, and form used to consent.

1.2 Information Collected Automatically

• Device and browser information, IP address, pages visited, and access times, collected through standard web server logs.
• Cookies and similar technologies used for session management and security (see Section 6).

2. How We Use Your Information

• To create, review, verify, and maintain your account;
• To process and record payments and transfers;
• To send transactional communications, including OTP codes, payment confirmations, and billing notifications you have requested;
• To send marketing text messages only where you have expressly opted in;
• To detect, prevent, and investigate fraud, abuse, and security incidents;
• To comply with applicable U.S. federal and state laws, regulations, and lawful requests.

3. Text Messaging (SMS) Privacy

Mobile information collected for text messaging will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. You may opt out at any time by replying STOP to any message, or reply HELP for assistance. Message and data rates may apply. Message frequency varies.

4. How We Share Information

We do not sell your personal information. We may share information only with:

• Service providers who perform services on our behalf (e.g., hosting, email delivery, SMS delivery) under confidentiality obligations;
• Payment partners and banks as necessary to complete your transactions;
• Authorities when required by law, subpoena, or to protect the rights, property, or safety of Accept Pays, our users, or others;
• Successors in connection with a merger, acquisition, or sale of assets, subject to this policy.

5. Data Security & Retention

We use administrative, technical, and physical safeguards including TLS/HTTPS encryption, hashed credential and OTP storage, access controls, and session timeouts. We retain personal information only as long as needed to provide the Services and meet legal, accounting, or reporting obligations, after which it is securely deleted.

6. Cookies

We use strictly necessary cookies for login sessions and security. We do not use advertising or third-party tracking cookies. You may block cookies in your browser, but some features (such as login) will not function.

7. Your Rights and Choices

• Access & correction: email us to review or correct your information.
• Deletion: request deletion of your personal data, subject to legal retention requirements.
• SMS opt-out: reply STOP to any text message at any time.
• Email opt-out: use the unsubscribe link in any marketing email. Transactional emails (e.g., OTPs, receipts) are required to use the Services.

Depending on your state of residence (including California, Texas, Virginia, Colorado, and others), you may have additional rights under state privacy laws such as the right to know, delete, correct, and opt out of certain processing. To exercise any right, contact support@acceptpays.com. We will not discriminate against you for exercising your rights.

8. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

9. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. Material changes will be posted on this page.

11. Contact Us

Accept Pays
Headquarters: 3101 N Central Ave, Phoenix, AZ 85012-2645, United States
Secondary Office: 1545 Munger Street, Houston, Texas 77023
Email: support@acceptpays.com